Last Updated: November 11, 2026

1. Overview

Welcome to Fastio. These Terms of Service ("Terms") govern your access to and use of our website, online store, products, and related services.

The terms "we," "us," and "our" refer to Fastio. The terms "you" and "your" refer to any person who visits our website, browses our products, places an order, or otherwise uses our services.

By accessing our website or purchasing from us, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or services.

2. Eligibility and Children's Products

Our products are children's clothing and baby and maternity apparel intended to be purchased and used under the responsibility of parents, legal guardians, or adult caregivers.

You must be at least 18 years old, or the age of legal majority in your state, to place an order through our website.

By placing an order, you confirm that you have the legal authority to enter into a purchase agreement and provide accurate billing and shipping information.

Our website is intended for adults making purchases. Children should not independently create accounts, submit personal information, or place orders through our website.

3. Products and Product Information

We make reasonable efforts to display our products, descriptions, colors, sizes, and images as accurately as possible.

Product colors may appear slightly different depending on your device screen, display settings, and lighting conditions.

Please review product descriptions, size charts, material information, and care instructions before placing an order. You are responsible for selecting the appropriate product size and style.

We reserve the right to update product descriptions, images, specifications, and availability when necessary. Product changes will not affect orders that have already been accepted unless you agree to the change or the change is required by law.

4. Pricing and Payment

All prices displayed on our website are in U.S. dollars (USD), unless otherwise stated.

Product prices, promotions, discounts, and shipping charges are displayed during the shopping and checkout process.

Applicable sales taxes and delivery charges will be calculated and displayed before you complete your purchase.

We reserve the right to correct pricing errors, inaccurate product information, or promotional mistakes. If an error affects an order you have placed, we will contact you before taking further action.

Payment must be successfully authorized and processed before an order is accepted for fulfillment.

We accept the payment methods displayed at checkout. Payment processing may be handled by third-party payment providers, subject to their own terms and privacy policies.

5. Orders and Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been accepted for fulfillment. We reserve the right to review and reject or cancel an order for legitimate reasons, including:

• Product unavailability or inventory errors.

• Suspected fraudulent or unauthorized transactions.

• Incorrect pricing or product information.

• Incomplete or inaccurate billing or shipping information.

• Payment authorization or processing failures.

• Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

Please contact us promptly if you need to request an order correction or cancellation. We cannot guarantee changes after an order has entered processing or shipment.

6. Order Cutoff Time

Our daily order cutoff time is 5:00 PM Eastern Time (ET).

Orders submitted before 5:00 PM ET, Monday through Saturday, are treated as received on that business day.

Orders submitted after 5:00 PM ET, on Sundays, or on U.S. public holidays are treated as received on the next business day.

The Eastern Time zone observes Eastern Standard Time (EST) and Eastern Daylight Time (EDT), depending on the season.

The order cutoff time determines when an order enters the processing schedule. It does not guarantee same-day shipment.

7. Shipping and Delivery

We ship orders according to the shipping options, rates, and estimated delivery times displayed on our website and at checkout.

Delivery estimates are not guaranteed delivery dates. Actual delivery times may be affected by carrier operations, weather, holidays, transportation disruptions, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Once an order has been handed over to the shipping carrier, tracking information will be provided when available.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

We want you to be satisfied with your purchase. Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review that policy before making a purchase. It explains the return eligibility requirements, return period, return shipping costs, refund procedures, and processing time.

Return Address Notice: Our business mailing address listed on this website is not our warehouse, fulfillment center, or authorized return facility. Customers must contact our customer service team and obtain the designated return address and return instructions before sending any item back.

Packages sent to our business mailing address without authorization may not be accepted or processed as returns.

Nothing in these Terms limits consumer rights that cannot legally be waived under applicable law.

9. Promotions and Discount Offers

Promotional offers, discount codes, and special pricing are subject to the conditions stated in the relevant promotion.

Unless expressly stated otherwise:

• Discount codes must be entered at checkout.

• Promotions cannot be applied retroactively to completed orders.

• Promotional offers cannot be exchanged for cash.

• We reserve the right to end or modify a promotion according to its stated conditions and applicable law.

Any specific promotional terms displayed on the website will apply to that promotion.

10. Website Use and Prohibited Activities

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent, deceptive, or unlawful activities.

• Attempt to interfere with website security or functionality.

• Upload malicious code, viruses, or harmful software.

• Attempt to access another customer's account or personal information without authorization.

• Copy, reproduce, or commercially exploit website content without our written permission.

• Provide false information when placing an order or contacting customer service.

We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms have been violated.

11. Intellectual Property

All content on this website, including text, product descriptions, photographs, graphics, logos, designs, and website materials, is owned by or licensed to Fastio and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

12. Third-Party Services and Links

Our website may contain links to third-party websites, payment services, shipping providers, or other external services.

These third-party services are operated independently and may be governed by their own terms and privacy policies.

We are not responsible for the content, policies, security, or practices of third-party websites and services.

Your use of third-party services is at your own discretion and subject to their applicable terms.

13. Errors, Inaccuracies, and Website Updates

We make reasonable efforts to keep our website information accurate and current.

Occasionally, website content may contain typographical errors, outdated information, inaccurate descriptions, pricing errors, or inventory discrepancies.

We reserve the right to correct errors, update information, and modify website content at any time.

Changes to product or website information will not override rights that customers have already acquired under applicable law.

14. Disclaimer of Warranties

Our website and services are provided on an "as available" basis.

To the fullest extent permitted by applicable law, Fastio disclaims warranties that are not expressly provided or required by law.

Nothing in these Terms excludes or limits warranties or consumer protections that cannot legally be excluded under applicable federal or state law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Fastio will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Our liability will not be limited or excluded where such limitation or exclusion is prohibited by law.

Nothing in this section limits liability for matters that cannot legally be limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Fastio harmless from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

This provision does not apply to the extent a claim results from our own violation of applicable law or conduct for which we cannot legally disclaim responsibility.

17. Governing Law

These Terms and any disputes arising from your use of our website or purchase of our products will be governed by the laws of the State of New York, United States, without regard to its conflict-of-law principles.

Nothing in these Terms prevents consumers from exercising mandatory rights available under the laws applicable to their purchases.

18. Changes to These Terms

We may update or revise these Terms from time to time to reflect changes in our business operations, website services, or legal requirements.

The latest version will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

19. Contact Information

If you have questions about these Terms, your order, or our services, please contact us using the information below.

Store Name: Fastio

Business Mailing Address:
45 Royal View Dr, Rochester, NY 14625, USA

Phone: +1 585-594-0361

Email: Fastio@vipcareo.com

Customer Service Hours:
Monday – Saturday: 9:00 AM – 5:00 PM Eastern Time (ET)
Sunday and U.S. public holidays: Closed

Eastern Time follows EST (Eastern Standard Time) during standard time and EDT (Eastern Daylight Time) during daylight saving time.

Please note that the business mailing address above is provided for business correspondence only. It is not a warehouse, fulfillment center, or authorized return address.

Thank you for choosing Fastio. We appreciate your trust and support.